Delivery & Returns

 

Areas we serve

To avoid disappointment, please make sure we serve your postcode before putting your order through. Find the postcodes below: 

CR4 KT3 SW10 SW11 SW12 SW13 SW14 SW15 SW16 SW17 SW18  SW19 SW1H SW1P SW20 SW3 SW4 SW5 SW6 SW7 SW8 SW9  TW10 TW9 W10 W11 W12 W14 W2 W3 W4 W5 W6 W8 W9

 

Plant deliveries

You will receive your items between 1-2 days after placing your order. 

 

Flower deliveries

We can deliver our bouquets  within the London area the next day after placing your order. You are also able to choose the delivery date in a 4 weeks period. 

Please be careful while you are placing your order providing us all the essential information (name, full address and postcode, daytime contact telephone number and email address). Any mistakes may lead to problems or delay of delivery. We will notify you immediately in any case of problems. 

On Valentine’s Day, Mother’s Day and other occasions that the demand for flower delivery is higher, we would not be able to guarantee the exact delivery  time. We will schedule delivery for the earliest available time slot and will prioritise business addresses to ensure that delivery is completed before the close of business. For residential addresses, delivery in these occasions will be made by 10 pm. 

If no one is available to receive the product, the courier will either leave it with a neighbor, at a safe place or outside the recipient’s door. However, if we are facing difficulties delivering your order we reserve the right to contact the recipient using the contact details you provide on the order form.

 

Delivery Charges

We charge £6.99 for next day and £9.99 for same day deliveries.